Manager IT - End User Services

Constellation Energy·Braceville, Illinois·Posted 2 days ago

Nuclear industryUS only

About this role

Manager of IT End User Services at Constellation's Braidwood nuclear station and Northern Midwest Power and Corporate Sites. Lead IT teams and projects supporting nuclear facility operations, manage multi-site IT budgets and resources, and deliver IT infrastructure solutions critical to reactor operations and plant safety systems.

Responsibilities

—Establish and maintain relationships with business and IT partners across nuclear and corporate sites
—Evaluate performance, provide coaching, and develop IT personnel; participate in succession planning
—Lead and manage IT projects of medium to high complexity with system integrators
—Oversee IT staff and resources aligned with IT Business Plan
—Plan and manage scope, schedule, and budget for IT project deliverables
—Manage service level agreements and prepare budgets for area of responsibility
—Oversee process improvement and ensure adoption of standard IT procedures
—Maintain business knowledge and apply technology solutions to support plant operations

Qualifications

—Bachelor's degree and 8 years of IT management experience (or equivalent education and experience combination)
—Demonstrated experience managing budgets for functional area of responsibility
—Knowledge of business practices related to IT operations and service management
—Experience leading and managing IT projects or sub-teams with IT project management knowledge
—Ability to communicate complex technical information to technical and non-technical audiences
—Appropriate technical skills for IT management role

Desired

—Master's degree
—PMP certification or Project Management Certification
—Nuclear industry experience
—Analytical skills, attention to detail, critical thinking, and independent decision-making